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Mediation in the face of harassment at work: repair and prevention.

  • Writer: Jennyfer MONTANTIN
    Jennyfer MONTANTIN
  • 5 days ago
  • 2 min read

Updated: 3 days ago

Did you know that nearly 3 out of 4 employees believe that harassment situations at work are frequent (74%), and 62% that they tend to get worse? ( source: Qualisocial 2022 )

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In this episode of Unfiltered Coffee with Your HR , we explore the role of mediation in the face of harassment with Sophie Henry , Director of the Paris Mediation and Arbitration Center (CMAP) . An authentic discussion to better understand the challenges, opportunities and solutions that mediation can offer in the prevention and management of conflicts in business.






I – Why talk about mediation in the context of harassment?


Moral or sexual harassment at work can have devastating consequences:


  • For employees: isolation, loss of confidence, discomfort that can lead to burnout.

  • For the company: toxic climate, drop in productivity, legal risks and costly litigation.


A report by the Defender of Rights (2019) reveals that 34% of the working population report having witnessed discrimination at work, and nearly one in three people report having been a victim.


Sophie Henry emphasizes:


Mediation is not just a resolution tool, it is an approach that transforms the way professional relationships are viewed.




II Mediation: repair, soothe and prevent.


Restore trust and dialogue.

Mediation allows parties to express themselves in a neutral and supportive environment. By addressing misunderstandings and tensions, it helps restore a climate of cooperation.


Prevent conflicts before they escalate.

By raising awareness among employees and managers of the importance of dialogue, mediation becomes a powerful lever for prevention.



III Why businesses should be interested in it now.


Workplace harassment is not only a human issue, but also a strategic one. Investing in mediation protects your teams, improves the quality of life at work, and strengthens your attractiveness as an employer.


Practical advice:


  1. Train managers to identify weak signals and initiate a mediation process.

  2. Offer information sessions to raise awareness among teams about the benefits of mediation.


IV To go further: 2 recommended readings


  1. " Practical Guide: Mediation of Conflicts at Work", Pierre Beretti , Anne Litique , Christel Wilbois-Lauzeral, preface by Sophie He nry : An essential work for understanding the principles of mediation and the concrete techniques to implement.


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  2. "Moral Harassment: Perverse Violence in Everyday Life" – Marie-France Hirigoyen. An in-depth analysis to better identify the mechanisms of moral harassment and deal with it effectively.


    Conclusion: listen to act better


Want to explore this topic further? Don't miss this episode of Café sans filtre with your HR : Mediation in the face of harassment: repair and prevention . Sophie Henry shares essential keys to making mediation a real lever for transformation in organizations.


💬 Have you ever experienced mediation in a professional setting? Feel free to share your experience in the comments.


🎧 Find this episode and many others on our podcast, and discover how our training courses can support you in your efforts.


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Contact Jennyfer Montantin

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